Channels Overview

Sales channels are used to segment your orders according to where the orders originated, for instance, your e-commerce website.

• You start with one default channel, the ‘Standard’ channel (which can’t be edited).
• You can create as many channels as you need (or none, if you don’t need channels).
• Channels are also used in any custom software integrations with third-party software systems.

Channels are configured in: Settings > Channels.

Each channel you use for an integration has its own API token and webhook secret, managed from the channel’s row on that page. The ‘Standard’ channel cannot be used for an integration. See API credentials and Webhook secret.

Step-by-step instructions to create a channel are here

Software developers: Are you looking for the Print Trail API documentation?