Documentation

Creating Orders

There are three ways to create orders:

  1. Add a manual order in the Print Trail app
  2. Import bulk orders in the Print Trail app
  3. Via API integration

Let’s look at each method in a little more detail:

Adding a manual order

You can use the Print Trail app to manually add a new order.

  1. In the main navigation choose Orders > Create New (or click the ‘+’ icon and ‘Create New Order’)
  2. Chose products and quantities on the left, and click ‘Add to basket’. Your basket is shown on the right
  3. When you’ve added the products you wish to order, and checked the quantities, click ‘Continue’
  4. Enter the delivery address. (Note: At least one of the recipient’s email address and mobile phone number is required, to be used for delivery notifications and for couriers dealing with possible delivery issues or customs issues.)
  5. Click ‘Continue’
  6. Choose your shipping option
  7. Confirm the order

Importing orders

Bulk orders can be imported using CSV or XLSX (Excel) spreadsheets.

Click here for step-by-step order import instructions.

API orders

Orders can be sent to your Print Trail team account via the Print Trail API.

If you’re not familiar with APIs, think of them as a data pipe between one software system and another.

The Print Trail API allows paid orders to be sent automatically from your e-commerce website to your Print Trail account – effectively automating your order fulfilment.

We call each website or application that you wish to connect with Print Trail, a “channel”. That is, a ‘sales channel’ as that’s where your sales are generated. Learn more about channels.

For more information, see our Print Trail API documentation.